Head of Community & Learning

Back to search results

Posted: May 2, 2023

Weekly Hours: 40

Role Number:200477099

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job; there's no telling what you could accomplish! Claris, an Apple subsidiary, has an active, dynamic worldwide community of developers and partners — one of the longest-standing and most extensive developer communities in the world. Our community regularly gathers in our own online forums, in other external forums, at in-person events, and on social media. Claris's success is defined by the success of our community members! Claris is looking for a Head of Community & Learning to lead our efforts to grow, engage, and train our community of developers and services partners. We are looking for someone who can create a best-in-class online training and community experience for a technical audience and manage large-scale in person events. The successful candidate will have a customer-first mindset as they oversee all Claris efforts for our community to connect, learn and grow together. Experience in developer relations and developer evangelism is a must. This role will include working collaboratively within the Claris marketing organization as well as with customer support, product, and external partners. The Head will have budget responsibility for all aspects of community.

Key Qualifications

Proactive approach to team management and professional development - you are a lifelong learner and believe in continuous skill development.
Strong technical skills and ability to understand the developer mindset.
Strong strategic thinking and problem-solving skills.
Comfortable with ambiguity with a strong bias for action.
Excellent storyteller with skills in both written and verbal communication.
Open-minded and willing to reach out to, and learn from, our community members.
Understand how data plays a key role in driving decisions.
Leverage testing, learning, optimizing, and scaling.

Description

As Head of Community & Learning you will lead the team responsible for: • Creating developer and partner content about Claris and its software products, including recorded demos, presentations, and webinars, as well as social, blog, and community posts. • Planning and promoting small- and large-scale events (online and in-person. • Creating and promoting learning modules and training certifications. • Directly engaging with our community members and partners in online forums. • Extending our community growth and engagement strategy. • Oversee budget for events, production, training, certifications, and 3rd party software related to the Claris digital community.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $168,000 and $261,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.