Manager, Supporter Community and Fandom
Los Angeles, CA
Mid-level · Full time
$70-80K
Posted 7 months ago
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Do you have a passion for sports? Do you thrive at building connections? More importantly, are you passionate about crafting impactful programming that leaves a lasting impact on the fan experience? If so, you might be the perfect candidate to join our supporter community and fandom team.

The Manager, Supporter Community & Fandom plays a vital role in the development and execution of the LA Clippers efforts involving our supporters' section and is directly responsible for managing relationships with our fan community. In this role you will also be responsible for supporting the creative vision, development, communication, ideation and execution of in game activations and strategic marketing initiatives as well as overseeing staff related to the fan supporter group (including part-time sales staff and game night staff).

This is a full-time role based out of our DTLA office and is eligible for our competitive benefit offerings including health insurance, Wellbeing Allowance and 401(k) with company contribution.

The LA Clippers are committed to providing a safe and healthy workplace. New members of our team must be fully vaccinated for COVID-19 (as defined by the CDC) and will need to provide verification of vaccination for COVID-19.

What You Will Do

  • Work regularly with the Director of Supporter Community and Fandom to construct an overall vision for the fan supporter groups
  • Take a leadership role in building and maintaining relationships with supporter groups and the fan community
  • Develop and schedule engaging fan events that increase fandom, group presence and community involvement
  • Design efficient and engaging game day cadence and event show content, working with Director of Game Presentation for game day integration
  • Communicate and assist supporters with game day related needs including serving as a liaison with arena operations, game presentation, and ticketing.
  • Build incentives for the fan supporter group that keep the group engaged, motivated, and striving to continuously excel
  • Schedule any requested video shoots or internal and external appearance requests
  • Oversee staff related to fan supporter group, including part time sales staff and game night staff.
  • Assist the marketing team with grassroots marketing programs and efforts.
  • Collaborate with internal departments to align fan engagement efforts with broader organizational goals.
  • All other duties as assigned.

Your Background, Skills and Qualifications

  • 2-3 years of experience in a related position are required
  • Experience in management or supervisory role in live fan engagement connected to event presentation.
  • Basketball and sports or event knowledge preferred.
  • Passion for fandom and a desire to service fans and supporters with a “make it happen” attitude.
  • Has excellent interpersonal skills and the ability to maintain positive and supportive working relationships.
  • Strong leadership skills and the ability to supervise multiple individuals and projects at one time.
  • Strong leadership skills and public presence with the ability to talk to and inspire a large group of individuals
  • Able to work well in a collaborative group environment, be a flexible and reliable team player (both within own department and within company as a whole).
  • Able to maintain confidentiality and discretion when handling sensitive information.
  • Due to the nature of this industry, the candidate must be available to work a flexible schedule, including weeknights, select weekends, and holidays
  • Strong organizational skills, time management skills and attention to detail.
  • Demonstrated dedication with the ability to handle projects from origin through execution.
  • Willingness to learn and should be able to thrive in a fast-growing, dynamic environment.
  • Self-starter and entrepreneurial spirit with hands-on approach towards business.

Compensation

  • $70,000 - $80,000 annual compensation. Compensation package offered will be based on multiple individualized factors, including a candidate's job-related knowledge, skills, and experience.

Benefits and Perks

We offer a competitive benefits program, including:

  • Medical, Dental and Vision plans
  • 401(k) plan with company contribution
  • Wellbeing Allowance of up to $1,000 per year
  • Financial Education and Wellness Program, including access to Certified Financial Planners
  • Paid vacation and sick time
  • Paid parental leave
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company-paid Long Term Disability insurance
  • Company-paid Life and AD&D Insurance
  • Voluntary Life Insurance options for employee, spouse and children
  • Employee Assistance Program
  • Mind health support via Modern Health and Headspace

The LA Clippers are a proud equal opportunity employer. It is our desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To view our employment privacy policy, please visit https://www.nba.com/clippers/california-employment-privacy-policy

LA Clippers
Clippers are members of the National Basketball Association.
Size:  101-250 employees
Year Founded:  1970
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